Before stepping into franchise ownership, Kristina served as a Military Police Officer in Alaska with the U.S. Air Force, where she developed a strong appreciation for structure and systems—an approach she now applies to optimizing business operations. She later transitioned into the creative industry, working as a Web and Graphic Designer for Discovery, Inc. (now Warner Bros. Discovery), where she refined her technical and visual design skills.

A passionate advocate for continuous learning and process improvement, Kristina thrives on finding innovative solutions that drive efficiency and long-term success. She lives on the Tennessee–Georgia border with her two teenagers and two beloved doodles. 

Outside of work, she enjoys creating art, traveling, and diving into a good book.